Tarteel
Help & FAQ
Quick answers for reciters, listeners, and account setup
Home Dashboard Profile Contact
In-app guidance

Everything you need to use Tarteel smoothly.

This page explains how to create an account, become available as a listener, send a recitation request, and respond to incoming requests using the current provider-backed call flow.

Create Account Open Listener Screen

What Tarteel is for

Tarteel is a recitation support application that connects a reciter with a listener for live Qur'an reading sessions. A reciter can request help from an available listener, and the listener can accept, reject, or report that request.

The application manages the matching, request, and session handoff flow. The actual voice conversation still happens through the meeting link saved in the listener profile, such as Zoom, Google Meet, Microsoft Teams, WhatsApp, Skype, or another provider.

In simple terms, Tarteel helps people practice, listen, correct, and support each other in reciting the Qur'an while keeping the live call process easy and familiar.

Quick Start

For reciters

Create your account, sign in, browse listeners, send a request, and join the meeting once accepted.

For listeners

Update your profile, save your meeting link, open the waiting screen, enable alerts, and accept requests.

For both

Tarteel manages the request workflow while Zoom, Meet, Teams, WhatsApp, Skype, or your chosen link handles audio.

The meeting URL saved in your profile is the current live call link the application uses today. Keep it updated and test it before you start waiting for sessions.

Frequently Asked Questions

How do I create an account?

  1. Open Create Account.
  2. Enter your email and password.
  3. Submit the form and open the activation email.
  4. Activate the account, then sign in.

How do I sign in or reset my password?

Use Sign In with your username or email and password. If you forgot it, open Reset Password and request a reset link.

What should I put in the profile page?

Add your display details, choose whether you are a reciter or listener, and save your meeting URL. If you want to receive sessions as a listener, the meeting URL is required.

How does a reciter start a session?

  1. Open Find a Listener or Search Listeners.
  2. Select a listener.
  3. Choose the surah and ayah range if prompted.
  4. Send the request and wait for the listener to accept.

How does a listener receive requests?

  1. Open Ready to Listen.
  2. Click Enable browser alerts.
  3. Click Start Waiting.
  4. Keep the page open to receive ringing, title flashing, and browser notifications.

What happens when a request comes in?

The listener sees the reciter request on the waiting screen and can accept, reject, or block/report it. If accepted, the app opens the listening session and uses the saved meeting link for the live call.

Which calling apps can I use?

You can use Zoom, Google Meet, Microsoft Teams, WhatsApp, Skype, or another meeting provider, as long as you save a working meeting URL in your profile.

Why am I not getting notifications?

  • Make sure Ready to Listen is open.
  • Click Enable browser alerts and allow notifications.
  • Keep the browser tab open and your device volume on if you want sound.
  • Check that your browser is not blocking site notifications.

Why does the app send me back to sign in?

Your session has expired. Sign in again and continue from the dashboard.

What if my meeting link is wrong?

Open Profile, replace the meeting URL, save the page, and test the link in a separate browser tab before starting another session.

Where can I get help creating meeting links?

The profile page includes direct help links for Zoom, Google Meet, Microsoft Teams, WhatsApp, and Skype so users can create or manage the correct meeting URL.

How do I contact support?

Open Contact if you need manual help with account setup, profile issues, meeting links, or request handling.